Booking information - How to book

Sadler's Wells takes the privacy of its customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our site.

The information we collect

In order to provide you with the best service we can, we collect certain personal information about you. When you book tickets via the site, we may need to collect information about you to process the transaction and fulfil your order. This information may include, but is not limited to, details such as your name, your address and your credit card details. When you register to receive email bulletins and personalise it to your requirements we will store your email address together with any other information you may provide as part of the personalisation process.

What do we do with your personal information?

Sadler's Wells uses your personal information to keep you informed about events, news and offers which we think will be of interest to you. If you have chosen to receive them, we will also use your information to provide you e-mail bulletins and other email alerts letting you stay up-to-date about relevant offers. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. We disclose your information to third parties only for providing the above services to you. We do not sell, rent or trade your personal information to third parties for marketing purposes without your consent.

Cookies

Cookies are small files which are sent to your browser and stored on your computer's hard disc. If you have registered with Sadler's Wells, then your computer will store an identifying code in the cookie which means you do not need to type in your Logon number each time you return to the site. Other than this, we do not store your password or any other information in the cookie, or use it for any other purpose.

Data Protection

We operate and are registered in accordance with current data protection legislation.

Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Sadler's Wells in the manner set out in this Privacy Policy.

The person responsible for Data Protection at Sadler's Wells is Neil Couzens - Database Manager. If you have any questions or concerns about the information we hold about you, you can email him at dataprotection@sadlerswells.com